Blind and Shutter Warehouse

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All our Blinds and Shutters are covered by a 12 month guarantee from the date of delivery to you based on the following points:
  • The product has not been altered or adjusted or customised post production;
  • The product has not been affected through installation by yourself or any third party;
  • The product order does not sit outside BASW recommended specifications;
  • The product has been used only for its intended purpose.
Subject to the above, the Warranty covers the following aspects:
  • The product arrives in line with your specific order;
  • The product operates in accordance with defined functionality before and after installation;
  • The components operate in line with technical specifications;
  • All aspects of the product meet the relevant quality standards;
  • The product properties do not change outside of normal reasonable limits post installation;

It is at BASW discretion to either repair or replace any defective material or components. Any remake or repair will be subject to stock conditions and alternatives may be used if and where necessary.  All blinds to be repaired must be returned to BASW and, if a product is to be replaced entirely, the faulty blind is to be returned to BASW.

This Warranty does not affect the consumers’ statutory rights under UK law. BASW reserves the right to change any product specification without prior notification. BASW Terms & Conditions are available on our website.